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Welcome to KoiFishDirect.com!
Customers often find us thanks to our unmatched selection of quality products and everyday low prices. But it is our superior level of service that keeps bringing them back. We recognize that you have many choices when selecting an online vendor for your pond and water garden supply needs, and we truly appreciate you giving us an opportunity to EARN your business.
KoiFishDirect.com is just one of our family of quality companies on the Internet dedicated to providing exceptional service and value to customers within the emerging pond and water garden market. This ongoing commitment to customer service has allowed us to achieve unparalled industry growth while consistently ranking as nationwide sales leaders for several product lines.
A low quality product sold at a cheap price is not a bargain. And a quality product sold without quality service isn't much better. For this reason, we take pride in offering our customers only top quality products from reputable manufacturers that have withstood the test of time. We are also committed to providing a personal level of service to each of our valued customers.
Our staff are not sales people, but rather seasoned industry professionals with expert subject knowledge and hands-on experience using many of the products we offer. This level of expertise helps to ensure that our customers are able to find the perfect product to meet their specific needs. We also proudly offer free pond design assistance upon request.
To help ensure that we are truly offering our customers the best deals on quality pond and water garden products on the Web, we proudly offer a 110% Best-Price Guarantee on virtually every product we carry. In addition to this iron-clad guarantee, we also offer FREE shipping on most of our best selling products!
If you find a lower advertised price for an identical product purchased from us on any competitor's website, simply let us know within ten (10) business days after your original date of purchase. Once your price-match request is verified, we will issue a store credit equal to 110% of the price difference. This store credit can be redeemed towards a future online purchase from KoiFishDirect.com.
As authorized dealers for several leading manufacturers, we are able to offer an unrivaled selection of quality products to our valued customers. The strength of these relationships also allows us to provide lower prices, faster shipping, and a higher level of service than you'll find from any of our online competitors.
KoiFishDirect.com is also a charter member of the Pond Pros Banner Exchange Network, a group of affiliated business websites committed to increasing awareness of new and innovative products while continuing to help promote and grow the pond and water garden hobby throughout the US and abroad.
If you have a question or would like assistance choosing the best product for your specific needs, please contact us. We are here to help!
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